This is just one of many possible solutions:
when green flag clicked
set [index v] to [1]
set [first 11 digits v] to [0]
set [total 1 v] to [0]
set [total 2 v] to [0]
set [last digit v] to [0]
ask [Enter first 11 digits of the product code:] and wait
set [first 11 digits v] to (answer)
if <(length of (first 11 digits)) = [11]> then
repeat (5)
set [total 1 v] to ((total 1) + (letter (index) of (first 11 digits)))
change [index v] by (1)
set [total 2 v] to ((total 2) + (letter (index) of (first 11 digits)))
change [index v] by (1)
end
set [total 1 v] to ((total 1) + (letter (index) of (first 11 digits)))
change [index v] by (1)
set [last digit v] to (((0) - (((total 1) * (3)) + (total 2))) mod (10))
say (join [The last digit of the product code is: ] (last digit))
else
say [You must enter a 11 digit number!]
end